Order Processing:

• Our prints are produced and dispatched quickly, usually within 24-48 hours.
• Orders received on weekends or public holidays will be processed on the next business day.

Packaging:

• Unframed prints are securely rolled and shipped in robust, protective tubes.
• Framed prints are bubble-wrapped and placed in strong, durable cardboard boxes to ensure they arrive in perfect condition.

Shipping Methods and Rates:

• We offer a variety of shipping options, including standard and expedited delivery. Shipping costs are calculated based on your location and the selected delivery speed.
• Enjoy free standard shipping on all orders over [specified amount, e.g., $100].

Delivery Time:

• Domestic standard shipping typically takes 5-7 business days after dispatch.
• International delivery times vary by region but usually range from 7-14 business days.

Tracking Information:

• Once your order has been dispatched, you will receive an email containing tracking information so that you can easily monitor your delivery process.

International Shipping:

• We ship our products worldwide, adhering to international shipping standards.
• Customers are responsible for any customs fees or import duties that may be applicable upon receiving their orders.

Customer Support:

• For any questions or concerns about your order or our shipping process, please contact our customer service team at [your customer service email], or phone [your customer service phone number].

Returns and Exchanges:

• If your print arrives damaged, please contact us within 7 days. Providing photos of the damage may help us resolve the issue more efficiently.
• We accept returns and exchanges within 30 days of purchase, provided the item is returned in its original condition. Return shipping costs are the customer's responsibility unless the product is defective.

Thank you for choosing our prints to beautify your space. We are dedicated to delivering a seamless shopping experience and ensuring your artwork arrives safely.